ServiceNow Training in Delhi & Certification Course (72 Hours Master Program)

ServiceNow Training: The ServiceNow Training programme by SkilBrill is a comprehensive 12-week (72-hour) hands-on program covering ServiceNow, ITSM, CMDB, Service Portal, Flow Designer, IntegrationHub, JavaScript, Glide API. Available in live online and hybrid modes for learners in Delhi, with classroom training at our Chennai centre.

Total Duration12 Wks (72 Hours)
Training ModesClassroom / Online
CertificationsSkilBrill Certificate
Key StackServiceNow, ITSM, CMDB, Service Portal
PrerequisitesBasic understanding of IT processes
Placement200+ Hiring Partners

Who Should Join?

Build job-ready ServiceNow Training skills with live labs, projects, and placement support.

  • ✓IT professionals targeting ServiceNow roles: Join this programme to move into ServiceNow Training roles.
  • ✓System administrators: Join this programme to move into ServiceNow Training roles.
  • ✓ITSM consultants: Join this programme to move into ServiceNow Training roles.
  • ✓Fresh graduates targeting enterprise IT: Join this programme to move into ServiceNow Training roles.
Fee: ₹15,000 – ₹75,000100% Practical Labs
72-Hour Syllabus

12-Module ServiceNow Curriculum

ServiceNow Training is a 12-week (72-hour) SkilBrill programme covering ServiceNow, ITSM, CMDB, Service Portal. Delivery is classroom, live online and hybrid. The 12 modules below are the full syllabus — about 6 hours each, with labs. Completing them prepares you for SkilBrill Certificate and placement support.

1
Foundations

M1: ServiceNow Platform Foundations

ServiceNow Architecture, Data Model, and Instance Basics, User Interface: Lists, Forms, Filters, and Naviga…

2
Foundations

M2: ServiceNow Administration and Configuration

Company, Department, User, and Group Configuration, CMDB Basics: Configuration Items, Relationships, Classe…

3
Foundations

M3: ITSM Modules: Incident, Problem, Change, Request

Incident Management: Lifecycle, SLAs, Escalation, Assignments, Problem Management: Root Cause Analysis and…

4
Core Skills

M4: ServiceNow Scripting and Development

GlideRecord, GlideAggregate, and GlideSystem Scripting, Business Rules: Before, After, Async, Query, Client…

5
Core Skills

M5: Workflows and Flow Designer

ServiceNow Workflows: Approval, Notifications, Activities, Flow Designer: Triggers, Actions, Subflows, Deci…

6
Platform

M6: Service Portal and CMS

Service Portal Architecture: Pages, Widgets, Themes, Creating Custom Widgets with AngularJS and Server Scri…

7
Platform

M7: Integration and REST APIs

REST and SOAP Integration Basics in ServiceNow, Inbound and Outbound REST APIs and Authentication, Scripted…

8
Governance

M8: CMDB, Discovery and Service Mapping

CMDB Design: Classes, CIs, Relationships, and Baselines, Discovery Patterns and Probes Overview, Service Ma…

9
Governance

M9: Performance Analytics and Reporting

Performance Analytics Indicators, Breakdowns, and Widgets, Dashboards, Reports, and Scheduled Reports, SLA…

10
Advanced

M10: ITOM, ITBM, HRSD and Advanced Modules

IT Operations Management Overview: Event, Discovery, MID, IT Business Management: Project, Portfolio, Deman…

11
Capstone

M11: Real-World ServiceNow Projects

ITSM Implementation with Incident, Problem, Change Workflows, Custom Service Portal with Catalog and Knowle…

12
Capstone

M12: Certification and Interview Preparation

ServiceNow CSA, CAD, and CIS Exam Preparation, Implementation Specialist Tracks Overview, Technical and Sce…

Frequently Asked Questions

ServiceNow Training at SkilBrill is a live programme with labs, a completion certificate and placement support. The questions below cover eligibility, duration, tools, projects and how to enrol.

What is ServiceNow?

ServiceNow is a cloud-based platform that helps enterprises manage digital workflows for IT services, operations, HR, and customer service.

Who should learn ServiceNow?

IT professionals, system administrators, consultants, and fresh graduates targeting roles in enterprise workflow automation.

What are the prerequisites?

Basic IT process knowledge and JavaScript familiarity are helpful. No prior ServiceNow experience is required.

What topics are covered?

ITSM, CMDB, service catalog, Flow Designer, integration, scripting, and custom app development.

What is the course duration?

The programme runs for 12 weeks with three sessions per week (2 hours each), totalling 72 classroom hours including labs, assignments and projects.

Is career support available?

Yes, including resume help, mock interviews, and placement assistance.

Is classroom training available in Delhi?

No. SkilBrill's classroom runs only in Chennai. Learners in Delhi join the same live online / hybrid cohort taught by the Chennai faculty, with proctored labs and the same placement support.

Which companies hire for these skills in Delhi?

Learners in Delhi typically target a mix of MNCs and startups such as HCL, TCS, IBM. The programme's placement support applies equally to Delhi learners.

Why should I learn ServiceNow Training at SkilBrill?

SkilBrill Training Institute in Thoraipakkam, Chennai delivers ServiceNow Training with working-professional trainers, production-style labs and placement support. The programme is 12 weeks (72 classroom hours) with weekday, weekend and evening batches in classroom, live online and hybrid modes.

How does SkilBrill help with jobs after ServiceNow Training?

Beyond classroom hours, SkilBrill coaches you on a ServiceNow Training resume, LinkedIn profile, mock interviews and project walkthroughs, then connects eligible candidates with hiring partners. Ask admissions for the current placement workflow on +91 8610964691.

Can I join SkilBrill's ServiceNow Training from Delhi?

Yes. Learners in Delhi can join live online or hybrid batches of ServiceNow Training with the same curriculum and labs as the Chennai classroom. In-person sessions are at SkilBrill, No. 22, 200 Feet Radial Road, Thoraipakkam, Chennai 600097.

How do I enroll in ServiceNow Training at SkilBrill?

Use the Enroll form on this page, call +91 8610964691, or WhatsApp 918610964691. Share your name, email and preferred mode (online, classroom or one-to-one) and a counsellor will confirm the next ServiceNow Training batch. Fees currently range ₹15,000 – ₹75,000.

Where is SkilBrill Training Institute located?

SkilBrill is at No. 22, 200 Feet Radial Road, Thoraipakkam, Chennai 600097, on the OMR IT corridor, about five minutes from Thoraipakkam Metro. Classroom batches for ServiceNow Training run here; online learners join the same faculty remotely.

SkilBrill's IT Service Management programmes also include IAM Training, Cloud Computing Training, SailPoint Training and Azure Data Engineering Training.

ServiceNow Training in Delhi

Categories: Cloud Computing

About Course

Join SkilBrill's ServiceNow Training — a practical, hands-on programme designed for learners in Delhi and across Delhi. The course is delivered through online, classroom and hybrid sessions with weekday, weekend and evening batch options.

Course Overview

ServiceNow Training in Delhi

Learners from Delhi can attend online, classroom and hybrid sessions led by experienced instructors. The curriculum is the same across all locations, so you receive consistent, industry-relevant training whether you join from Delhi or any other city.

Who Should Join This Course

  • IT professionals targeting ServiceNow roles
  • System administrators
  • ITSM consultants
  • Fresh graduates targeting enterprise IT

Prerequisites

  • Basic understanding of IT processes
  • Familiarity with JavaScript is helpful
  • No prior ServiceNow experience required

Learning Objectives

  • Configure ServiceNow ITSM modules
  • Build service catalogs and workflows
  • Work with CMDB and Discovery
  • Develop custom applications in ServiceNow
  • Integrate ServiceNow with external systems

72 hrs across 12 modules (125 topics)

Tools and Technologies

ServiceNow, ITSM, CMDB, Service Portal, Flow Designer, IntegrationHub, JavaScript, Glide API

Career Opportunities After This Programme

  • ServiceNow Developer
  • ServiceNow Administrator
  • ITSM Consultant
  • ServiceNow Architect
  • Service Catalog Developer

Hands-on Labs

  • Hands-on lab on ServiceNow Platform Fundamentals — build and run a working example covering Platform architecture, User interface, Lists, forms, and filters.
  • Hands-on lab on ITSM and Incident Management — build and run a working example covering Incident, problem, change, Service level management, Knowledge management.
  • Hands-on lab on CMDB and Discovery — build and run a working example covering Configuration items, Discovery patterns, Service mapping basics.
  • Hands-on lab on Service Catalog and Workflows — build and run a working example covering Catalog items, Workflow editor, Flow Designer.
  • Hands-on lab on Scripting and Integration — build and run a working example covering Client and server scripts, Glide APIs, IntegrationHub and REST.
  • Hands-on lab on Projects and Certification Prep — build and run a working example covering Real-world ServiceNow project, Administration tasks, Interview preparation.

Career Roadmap

Role Progression

  1. ServiceNow Developer
  2. ServiceNow Administrator
  3. ITSM Consultant
  4. ServiceNow Architect
  5. Service Catalog Developer

Step-by-Step Learning Path

  1. Master ServiceNow Platform Fundamentals
  2. Master ITSM and Incident Management
  3. Master CMDB and Discovery
  4. Master Service Catalog and Workflows
  5. Master Scripting and Integration
  6. Master Projects and Certification Prep
  7. Prepare for technical interviews and update your resume and portfolio

Course Duration, Mode and Certification

The course runs for 12 weeks with 3 sessions per week (2 hours per session), totalling 72 classroom hours. Classroom, online, and hybrid modes are available where supported. You will receive a SkilBrill completion certificate and work on real-world projects, with dedicated interview preparation support at the end of the programme.

Why Train at SkilBrill

SkilBrill Training Institute focuses on making you employable. Trainers are working professionals, labs mirror real production environments, and the placement cell connects eligible candidates with hiring companies. Enquire today for the next batch start date and fee details.

Career and Job Support

SkilBrill provides practical career support to help you move from training into relevant roles. Services include:

  • Resume assistance
  • LinkedIn profile guidance
  • Portfolio guidance
  • Technical interview preparation
  • Mock interviews
  • Project explanation preparation
  • Job-search guidance
  • Placement assistance

Resume Building Guidance

  • Keep your resume to one page if you have less than five years of experience.
  • Use a clean format with clear sections: contact, objective, skills, projects, education and certifications.
  • Tailor your skills section to match the job description.
  • Quantify achievements where possible, for example "reduced regression time by 30%".
  • Include links to your GitHub, LinkedIn and portfolio if available.
  • Proofread carefully; spelling and grammar errors create a poor impression.

LinkedIn Profile Optimisation

  • Use a professional headshot and a headline that includes your target role.
  • Write a summary that highlights your skills, projects and career goals.
  • List relevant tools, frameworks and certifications in the Skills section.
  • Share posts or articles about what you are learning to show activity.
  • Connect with trainers, classmates and professionals in your target domain.
  • Request recommendations from mentors or project reviewers.

GitHub and Portfolio Guidance

  • Create well-named repositories for each major project.
  • Add a README file explaining the project, technologies, setup steps and screenshots.
  • Use meaningful commit messages and keep code organised.
  • Include a portfolio website or GitHub profile readme that links to your best work.
  • Keep sensitive data like passwords and API keys out of public repositories.
  • Regularly update repositories with improvements and new projects.

Job Search Strategy

  • Update your resume and LinkedIn profile before applying.
  • Apply to roles on LinkedIn, Naukri, Indeed and company career pages.
  • Customise each application to match the job description.
  • Prepare a short elevator pitch for phone screenings.
  • Practise technical and behavioural questions daily.
  • Follow up politely after interviews and ask for feedback.
  • Attend meetups, webinars and networking events in your domain.

Frequently Asked Questions

What is ServiceNow?

ServiceNow is a cloud-based platform that helps enterprises manage digital workflows for IT services, operations, HR, and customer service.

Who should learn ServiceNow?

IT professionals, system administrators, consultants, and fresh graduates targeting roles in enterprise workflow automation.

What are the prerequisites?

Basic IT process knowledge and JavaScript familiarity are helpful. No prior ServiceNow experience is required.

What topics are covered?

ITSM, CMDB, service catalog, Flow Designer, integration, scripting, and custom app development.

What is the course duration?

The programme runs for 12 weeks with three sessions per week (2 hours each), totalling 72 classroom hours including labs, assignments and projects.

Is career support available?

Yes, including resume help, mock interviews, and placement assistance.

Is classroom training available in Delhi?

No. SkilBrill's classroom runs only in Chennai. Learners in Delhi join the same live online / hybrid cohort taught by the Chennai faculty, with proctored labs and the same placement support.

Which companies hire for these skills in Delhi?

Learners in Delhi typically target a mix of MNCs and startups such as HCL, TCS, IBM. The programme's placement support applies equally to Delhi learners.

Related Pages

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What Will You Learn?

  • Configure ServiceNow ITSM modules
  • Build service catalogs and workflows
  • Work with CMDB and Discovery
  • Develop custom applications in ServiceNow
  • Integrate ServiceNow with external systems
📞 Enroll Now