About Course
Join SkilBrill's ServiceNow Training — a practical, hands-on programme designed for learners in Kochi and across Kerala. The course is delivered through online, classroom and hybrid sessions with weekday, weekend and evening batch options.
Course Overview
ServiceNow Training in Kochi
Learners from Kochi can attend online, classroom and hybrid sessions led by experienced instructors. The curriculum is the same across all locations, so you receive consistent, industry-relevant training whether you join from Kochi or any other city.
Who Should Join This Course
- IT professionals targeting ServiceNow roles
- System administrators
- ITSM consultants
- Fresh graduates targeting enterprise IT
Prerequisites
- Basic understanding of IT processes
- Familiarity with JavaScript is helpful
- No prior ServiceNow experience required
Learning Objectives
- Configure ServiceNow ITSM modules
- Build service catalogs and workflows
- Work with CMDB and Discovery
- Develop custom applications in ServiceNow
- Integrate ServiceNow with external systems
72 hrs across 12 modules (125 topics)
Tools and Technologies
ServiceNow, ITSM, CMDB, Service Portal, Flow Designer, IntegrationHub, JavaScript, Glide API
Career Opportunities After This Programme
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Consultant
- ServiceNow Architect
- Service Catalog Developer
Hands-on Labs
- Hands-on lab on ServiceNow Platform Fundamentals — build and run a working example covering Platform architecture, User interface, Lists, forms, and filters.
- Hands-on lab on ITSM and Incident Management — build and run a working example covering Incident, problem, change, Service level management, Knowledge management.
- Hands-on lab on CMDB and Discovery — build and run a working example covering Configuration items, Discovery patterns, Service mapping basics.
- Hands-on lab on Service Catalog and Workflows — build and run a working example covering Catalog items, Workflow editor, Flow Designer.
- Hands-on lab on Scripting and Integration — build and run a working example covering Client and server scripts, Glide APIs, IntegrationHub and REST.
- Hands-on lab on Projects and Certification Prep — build and run a working example covering Real-world ServiceNow project, Administration tasks, Interview preparation.
Career Roadmap
Role Progression
- ServiceNow Developer
- ServiceNow Administrator
- ITSM Consultant
- ServiceNow Architect
- Service Catalog Developer
Step-by-Step Learning Path
- Master ServiceNow Platform Fundamentals
- Master ITSM and Incident Management
- Master CMDB and Discovery
- Master Service Catalog and Workflows
- Master Scripting and Integration
- Master Projects and Certification Prep
- Prepare for technical interviews and update your resume and portfolio
Course Duration, Mode and Certification
The course runs for 12 weeks with 3 sessions per week (2 hours per session), totalling 72 classroom hours. Classroom, online, and hybrid modes are available where supported. You will receive a SkilBrill completion certificate and work on real-world projects, with dedicated interview preparation support at the end of the programme.
Why Train at SkilBrill
SkilBrill Training Institute focuses on making you employable. Trainers are working professionals, labs mirror real production environments, and the placement cell connects eligible candidates with hiring companies. Enquire today for the next batch start date and fee details.
Career and Job Support
SkilBrill provides practical career support to help you move from training into relevant roles. Services include:
- Resume assistance
- LinkedIn profile guidance
- Portfolio guidance
- Technical interview preparation
- Mock interviews
- Project explanation preparation
- Job-search guidance
- Placement assistance
Resume Building Guidance
- Keep your resume to one page if you have less than five years of experience.
- Use a clean format with clear sections: contact, objective, skills, projects, education and certifications.
- Tailor your skills section to match the job description.
- Quantify achievements where possible, for example "reduced regression time by 30%".
- Include links to your GitHub, LinkedIn and portfolio if available.
- Proofread carefully; spelling and grammar errors create a poor impression.
LinkedIn Profile Optimisation
- Use a professional headshot and a headline that includes your target role.
- Write a summary that highlights your skills, projects and career goals.
- List relevant tools, frameworks and certifications in the Skills section.
- Share posts or articles about what you are learning to show activity.
- Connect with trainers, classmates and professionals in your target domain.
- Request recommendations from mentors or project reviewers.
GitHub and Portfolio Guidance
- Create well-named repositories for each major project.
- Add a README file explaining the project, technologies, setup steps and screenshots.
- Use meaningful commit messages and keep code organised.
- Include a portfolio website or GitHub profile readme that links to your best work.
- Keep sensitive data like passwords and API keys out of public repositories.
- Regularly update repositories with improvements and new projects.
Job Search Strategy
- Update your resume and LinkedIn profile before applying.
- Apply to roles on LinkedIn, Naukri, Indeed and company career pages.
- Customise each application to match the job description.
- Prepare a short elevator pitch for phone screenings.
- Practise technical and behavioural questions daily.
- Follow up politely after interviews and ask for feedback.
- Attend meetups, webinars and networking events in your domain.
Frequently Asked Questions
What is ServiceNow?
ServiceNow is a cloud-based platform that helps enterprises manage digital workflows for IT services, operations, HR, and customer service.
Who should learn ServiceNow?
IT professionals, system administrators, consultants, and fresh graduates targeting roles in enterprise workflow automation.
What are the prerequisites?
Basic IT process knowledge and JavaScript familiarity are helpful. No prior ServiceNow experience is required.
What topics are covered?
ITSM, CMDB, service catalog, Flow Designer, integration, scripting, and custom app development.
What is the course duration?
The programme runs for 12 weeks with three sessions per week (2 hours each), totalling 72 classroom hours including labs, assignments and projects.
Is career support available?
Yes, including resume help, mock interviews, and placement assistance.
Is classroom training available in Kochi?
No. SkilBrill's classroom runs only in Chennai. Learners in Kochi join the same live online / hybrid cohort taught by the Chennai faculty, with proctored labs and the same placement support.
Which companies hire for these skills in Kochi?
Learners in Kochi typically target a mix of MNCs and startups such as TCS, Cognizant, Wipro. The programme's placement support applies equally to Kochi learners.