follow-up change to lift close rate: The change is to end every conversation with a specific next step that has...
get your team to actually use CRM: CRM adoption fails because the system asks for data before it gives anything...
5-step sales process: A sales process that works for small teams has five stages — qualify, discover, propose, decide, expand...
why crm implementations fail: CRMs fail on people and process, not software. The recurring causes are: configuring the tool before...
consistently closing more deals: Consistency comes from process rather than personality. The closers who win repeatedly do four ordinary things...